Customer Care

Our Customers Are at the Heart of Our Business

We’re proud of the products we install and the workmanship we provide, but we also know that true customer satisfaction depends on the overall experience just as much as it does on the finished product.

Customer Care is Paramount From your very first phone call, you’ll be treated with courtesy and respect as we do everything in our power to align our services with your specific needs. And that attitude doesn’t end with our customer service representatives, it permeates every stage of the project, from project design to installation to cleanup. We train each of our team members to treat your home like it’s their mom’s; and that’s why our business has thrived since we first opened in 1996.

100% Satisfaction

Creative Energy Exteriors of Richmond has been serving the Central Virginia region since 1996. That's a lot of practice getting it right—ask one of our thousands of satisfied customers.
Keith Smallwood, President

Our Guarantee

What Our Customers Are Saying…

I am writing to thank you for doing a wonderful job on the new sunroom that you built for me this summer. Every time I walk into the house and see the sunlight streaming in through the skylights and the gorgeous big windows, I am grateful all over again that I did this. In addition to the new sunroom, Creative Energy Exteriors also installed new windows throughout my house as well as new gutters. In other words, this was no small task! But the project manager was attentive, responsive, and kept me informed, which was my one big request from the very beginning of the project. He is courteous and responsible with a good sense of humor (which comes in very handy).
BH
Mechanicsville, Virginia
The new windows, doors, vinyl siding, and deck on our house in Lake Anna look fantastic. You should be extremely proud of your entire staff. Everyone we dealt with at Creative Energy Exteriors was a joy to work with ... You did a great job of scheduling the hours in a very timely manner, and your staff was very courteous, timely, hard-working, and really knew their jobs.
BB & LB
Mineral, Virginia
Thank you for all the work you’ve done on my home. I am very pleased with the materials, workmanship, and overall results. I have been pleased with all of my dealings with Creative Energy Exteriors, and I find your professionalism refreshing.
CA
Richmond, Virginia